At Phyllis + Rosie, quality and design is paramount. We want you to LIVE in your P+R but, if you run into the need for repair on any of our jewelry you're in the right place. Include as many details as possible about your jewelry and what needs repaired in the notes at checkout. Once we receive your request, we will send a confirmation that we are awaiting your shipment.
Please allow 2-4 weeks for your repair to be completed. Once you submit your repair order, ship your item to our office. Do not ship your jewelry in a regular envelope, it can be lost or damaged. We recommend a padded envelope or box with tracking. Ship to:
Phyllis + Rosie
265 State Street
Brooklyn, NY 11201
We will only accept repairs for items purchased on phyllisandrosie.com. Repairs for items purchased at a stockist must be returned to that same location and cannot be accepted by the studio.
Email firstname.lastname@example.org if your repair doesn’t match these guidelines.